FCLLABO (hereinafter referred to as “our company”) strives to protect personal information by appropriately handling personal information collected and provided by customers in accordance with our personal information protection policy, so that our customers can use our site with peace of mind.
●Definition of personal information
Personal information is information about living individuals, such as name, date of birth, address, facial photograph, etc., that can identify a specific individual.
It also includes information that can be easily compared with other information and thereby identify a specific individual.
Email addresses also fall under personal information if a specific individual can be identified from the user name or domain name.
●Collection of personal information
Our company may collect personal information from customers when ordering products or making inquiries by email or telephone. The personal information our company collect is as follows.
·Full Name
·Address
·Shipping address
·Telephone number
·Fax Number
·E-mail adress
·Transaction history and its contents
·IP address
·Cookies
·Name of terminal used
·OS and version used
·Browser and version used
●Purpose of use of personal information
The purposes for which personal information is used by our company are as follows.
·To confirm and inquire about order details
·For payment processing and management
·For product delivery, confirmation, and inquiries
·To respond to inquiries
·To provide after-sales services such as repairs
·To provide information regarding our services
·For market research and other research
If collected personal information is to be used for purposes other than the intended use, we will obtain the consent of the person in advance. However, this excludes the following cases.
·When based on laws and regulations
·In cases where it is necessary to cooperate with a national organization, local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, obtaining the consent of the person concerned may interfere with the execution of the affairs
●About outsourcing
In order to run our business smoothly, our company may outsource some or all of our operations and provide personal information to the outsourcing company to the extent necessary. In this case, our company will strive to protect personal information by appropriately managing and supervising it, including concluding a contract regarding personal information with the subcontractor.
●Safety management of personal information
Our company handles personal information collected from customers appropriately in accordance with relevant laws and regulations, and strives to prevent hacking, loss, falsification, and leakage. In the unlikely event that this occurs, we will promptly take appropriate measures.
●Retention period of personal information
Our company will delete retained personal data when it is no longer necessary in light of the purpose of use.
●Disclosure, correction, suspension of use, deletion of personal information
If our company receives a request from a customer to disclose, correct, suspend use, or delete personal data held by our company, we will respond in accordance with the methods prescribed by law. If you would like to disclose, correct, suspend use of, or delete personal information collected from customers, please contact us using the inquiry form.
●About cookies
Our company uses cookies on our online shopping site. A cookie is a small amount of information sent from a server to your browser and stored on the device you are using.
If you do not wish to accept cookies, you can freely change or block them using your browser settings. However, please note that in that case, there may be restrictions on the use of the service, such as the inability to use the functions of this site properly.
●Placed cookies
·Google reCAPTCHA
Usage
Our company use Google reCAPTCHA for spam prevention.
Sharing data
For more information, please read the Google reCAPTCHA Privacy Statement.
| Functional | ||
| Name | Expiration | Function |
| _grecaptcha | 6 months | Provide spam protection |
| Marketing | ||
| Name | Expiration | Function |
| rc::c | session | Read and filter requests from bots |
| rc::b | session | Read and filter requests from bots |
| rc::a | persistent | Read and filter requests from bots |
·Welcart e-Commerce
Usage
Our company use Welcart e-Commerce for webshop management.
Sharing data
This data is not shared with third parties.
| Functional | ||
| Name | Expiration | Function |
| uk64913f42ceca0 | session | Used in cart system |
| admuk64913f42ceca0 | session | Used in cart system |
·YouTube
Usage
Our company use YouTube for video display.
Sharing data
For more information, please read the YouTube Privacy Statement.
| Marketing | ||
| Name | Expiration | Function |
| GPS | session | Store location data |
| VISITOR_INFO1_LIVE | 6 months | Provide ad delivery or retargeting |
| YSC | session | Store and track interaction |
| PREF | 8 months | Store user preferences |
·Facebook
Usage
Our company use Facebook for display of recent social posts and/or social share buttons.
Sharing data
For more information, please read the Facebook Privacy Statement.
| Marketing | ||
| Name | Expiration | Function |
| _fbc | 2 years | Store last visit |
| fbm* | 1 year | Store account details |
| xs | 3 months | Store a unique session ID |
| fr | 3 months | Provide ad delivery or retargeting |
| act | 90 days | Store logged in users |
| _fbp | 3 months | Store and track visits across websites |
| datr | 2 years | Provide fraud prevention |
| c_user | 30 days | Store a unique user ID |
| sb | 2 years | Store browser details |
| *_fbm_ | 1 year | Store account details |
| Functional | ||
| Name | Expiration | Function |
| wd | 1 week | Read screen resolution |
| csm | 90 days | Provide fraud prevention |
| actppresence | session | Store and track if the browser tab is active |
·Complianz
Usage
Our company use Complianz for cookie consent management.
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
| Functional | ||
| Name | Expiration | Function |
| cmplz_banner-status | 365 days | Store if the cookie banner has been dismissed |
| cmplz_consented_services | 365 days | Store cookie consent preferences |
| cmplz_policy_id | 365 days | Store accepted cookie policy ID |
| cmplz_marketing | 365 days | Store cookie consent preferences |
| cmplz_statistics | 365 days | Store cookie consent preferences |
| cmplz_preferences | 365 days | Store cookie consent preferences |
| cmplz_functional | 365 days | Store cookie consent preferences |
●About the use of SSL
This site uses SSL. By using SSL, data exchange cannot be intercepted, and communication contents cannot be rewritten due to data encryption.
●Contact information regarding personal information
Distributor: FCLLABO
Personal information manager: Yoshitaka Tsurusaki
Address: 27-4, Shirayama-machi, Kurume-city, Fukuoka, 830-0041, Japan
Phone: 0942-35-4666 (telephone support is in Japanese.)
Facsimile: 0942-35-4666
E-mail: webmaster@fcllabo.net